JR Removals – REMOVALS AND STORAGE – Reigate and Banstead

I cannot recommend JR Removals highly enough, the owner James exceeds even the highest expectations by 1000% and there is not one weak link in the who team who all work to an excellent standard. They were professional, amenable, helpful, conscientious and friendly and went over and above in every way. If I move again I won’t even need to look around as I know who I will be going back to without hesitation.

I used JR Removals for my house move in November 2023. James and his team went above and beyond what I expected from a removals company. I hadn’t quite finished packing and they had boxes and tape on hand to help me finish the job. They took furniture apart to fit them out of the house and packed the lorry so fast and efficiently, but securely - wrapping things up to avoid damage and packing the lorry in such a way that I felt assured that nothing would move whilst travelling. When we arrived at the new house, the team first put down floor coverings through the whole house so that none of the flooring got dirty. They moved everything in to the right rooms and set furniture up so that I didn’t have to, rebuilding things that had to be taken apart. The entire job only took about 4 hours and because I had family at the new house unpacking boxes as they arrived, I didn’t have much more to do! I would never attempt a move by myself again and would hope that James and the team are available next time I need to move house, it was by far the most seamless and painless move I’ve ever had to go through. James even helped me to get some things out of a storage unit that I was renting while the rest of the team set up the new house. Absolutely amazing service and would highly recommend!

I originally had 3 removal companies to quote for our relocation and my brother was keen I contacted JR removals who had moved them a few years before and they couldn’t recommend enough. We were based in Hindhead so I wasn’t sure if they would wish to firstly come out to us to then follow through to Cornwall. However greeted by the warmest voice of Wendy when I called who said they would be happy to help, she arranged for James to come the following week. Not only was the the quote the best one we had but also James thoroughly viewed everything we had to give an accurate calculation so I felt confident that enough transport would be arranged. We kept in touch up to exchange which had been an agonising process. Other people in our chain had removers dropping out because of date changes but James remained by our side all the way giving us no stress at all, remaining constant. We were fast approaching Christmas but again James did absolutely everything to accommodate us and our move despite being busy with other work as well. JR Removals has a tight network so they can call in reliable help around the country which was reassuring too. When it came to our move James and his team were incredible, loyal and dedicated. They helped with our wrapping and packing pre move and on the day of the move it rained all day and without complaint and so much love and warmth from the whole team they proceeded in packing 2 lorries, a van and a trailer.Unloading at the other end was impressive as our new house wasn’t easy access to say the least. They managed to bring the lorries down country lanes which I feel sure have never seen such lorries before. They were prepared to unpack to a van to do easier trips down our lane but after trying it out in a van they felt confident they could take the lorries directly. Extreme driving skills! The service provided was beyond professional by the entire team, led by James who uplifted us all the way through what is inevitably a stressful time. Even though we’re now in Cornwall and JR Removals are in Crawley, I don’t think I could use anyone else again.Thank you James, Kevin, Wendy and all the team who helped us so brilliantly.

Discovering JR Removals was one of the best things of 2023! I was dreading moving house and I should never have worried, James and Lindsey had everything under control and made the day thoroughly enjoyable and completely stress free! I would not hesitate to recommend James and his team to anyone who is moving house.

This company is excellent, they made a stressful day fly by and were incredibly helpful. They couldn’t do enough and id highly recommend them.

Excellent! I've moved 12 times in the last 20 years and I have never experienced such an easy move with excellent service, politeness, respect for possessions and professionalism from all stages of the move. Thoroughly recommend if you want a stress free move!

James and his team came highly recommended to me and I’m now going to repay the compliment as they are all truly amazing! My move was very last minute but that was not a problem for James. He fitted me in around their other jobs and they even stayed late into the evening on the second day to make sure it was all completed. That last coffee was very well deserved! Their expertise, efficiencies, professionalism, flexibility, strength and of course, sense of humour, made a rather stressful week seem like a distant memory! Thank you so much for everything you did for me and keeping me smiling! xx

Thanks so much James and Team.I think we was given 5 move dates from the solicitor some James could do some he couldn’t but he still went above and beyond to try and help In Any way he could .Then finally the last completion date came and he could YAY!!We had the packing service which honestly took the stress away with two young children it was worth the extra money.We would 100% recommend to anyone Thanks so much Guys

This is my first time using a removals company, the warm personal touch I got when enquiring and how polite James was is what made me use their company. On the day, James and his team arrived on time and were very hard working! No job was too big. I would 100% use them again in future and recommend them to anyone who needs this doing! You will not be disappointed. Thank you again to James and his team couldn’t have moved without your helping hands!

My first time using these guys and what can I say 10/10 service nothing was too much trouble for all 4 of them, stairs all the way up 4 floors and not a single complaint or moan just happy to crack on with it. Could not recommend these guys enough just overall great guys doing a amazing job.

James has been amazing helping me move on several occasions over the past 6 months both personal and business moves. He is super accommodating, great communication and always conscientious. Thanks so much x

Moving House from Surrey to Swansea is stressful, until you meet James and his team from JR Removals, after contacting 4 companies, JR stood out far above the rest right from the start. From arranging a quote right through to completion, the staff reflected the owner James' can do attitude. Everyone went that extra mile for us, willing to adapt to our unique requirements. Nothing was to much, too complicated, they just kept surprising us with their fantastic attitude and work ethics! To top their efficiency, there was the banter, the feeling that friends are helping you to move! 5 Star!

JR Removals helped us move in January 2023 this was our 4th move and they are the best company I've encountered. I contacted the team months in advance and from our first meeting they have all gone above and beyond. James has a habit of employing kind, knowledgeable, respectful employees who made a stressful process seamless and fun. We opted for a full packing service - the team arrived on time and packed meticulously and carefully. Nothing was broken. Nothing was missing. They were just brilliant. I will sing their praises for years to come!